Contact information

We’re here to help! At Tactile Tots, we value every parent’s trust and every child’s journey. If you have any questions about our products, orders, or policies, please reach out to us.


📧 Email Support

For all inquiries:
hello@tactiletots.ae


📞 Phone Support

+971 50 856 3465


🕒 Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday – Sunday: Closed (deliveries may still be scheduled)


💬 Response Time

We aim to respond to all emails and calls within 24 hours on business days.


✅ Friendly Note: If your query is related to an order, please include your order number for faster assistance.